Score from 1758 reviews
- Avenida Caminho do Lago 4600, 75690-000 Caldas Novas,
Brazil - 
View on map
Highlights
Swimming pool complex
Complimentary guest parking
Complimentary wi-fi property-wide
Air-conditioned public areas and rooms
Modern fitness centre
24/7 front desk support
Swimming pool complexComplimentary guest parkingComplimentary wi-fi property-wideAir-conditioned public areas and roomsModern fitness centre24/7 front desk supportPlease note:
- Hotel Ilhas do Lago Eco Resort guests have access to the 03 water parks of the network: Water Park, Clube Prive and Náutico Praia Clube (except on days that are closed for maintenance: Náutico Praia Clube: from 10 am to 10 am to 5pm, closed on Mondays and Wednesdays for maintenance // Clube Privé: from 10am to 5pm, closed from Monday to Wednesday for maintenance // Water Park: from 10am to 5pm, closed on Thursdays for maintenance).
- Parking is rotating and subject to availability upon check-in.
- In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.
- Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and identification document valid for the cardholder. On purchases via a third-party cards, must be presented a signed and authenticated commitment term.
- Pursuant to Articles 82 and 83 of the ECA (Child and Adolescent Statute), the accommodation of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents' travel authorization registered in notary office, in case the minor travels with another major responsible.
- During the stay, it may be necessary to change the room to another of the same category on Thursdays and Sundays and this will be mandatory, according to hotel guidelines.
- Hair dryer subject to availability (check at the hotel reception)
- Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.
- No refunds in case of early check-out.
- The cleaning of the units is not being carried out during the stay due to Covid.
- Due to Covid, the Saunas, gyms, playrooms and games room are working, but it is necessary to check with the reception the need to schedule for use (consult reception)
- From 9 rooms booked, the hotel's policy for groups applies.At Ilhas do Lago Eco Resort by WAM Experience, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Ilhas do Lago Eco Resort by WAM Experience, all special requests are subject to availability and may incur additional charges.
Two-Bedroom Deluxe Apartment Description, photos, price, amenities
.svg){kind=icon}
The unit is furnished with 4 beds.
Bedroom 1 – Single bed
Bedroom 2 – Double bed
Max persons: 6 
Deluxe One-Bedroom Apartment Description, photos, price, amenities
The unit is furnished with 2 beds.
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at Ilhas do Lago Eco Resort by WAM Experience
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe One-Bedroom Apartment
- Two-Bedroom Deluxe Apartment
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
On-site activities & leisure
access to water park
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, massage therapies, outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, shade umbrellas, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
complimentary shuttle service, secure parking garage, general shuttle transport
Reception & guest support
24/7 front desk
Shared spaces for guests
access to hotel garden, recreation/games lounge
Family & entertainment
outdoor children's play area, supervised kids' activity club, selection of board games/puzzles
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility provides free on-site parking, which includes a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 23:30 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Ilhas do Lago Eco Resort by WAM Experience
All reviews in one place!
Be the first to share your opinion!
Stayed at Ilhas do Lago Eco Resort by WAM Experience? Your experience is very valuable to us and other guests. Leave your review! Thank you.
